1. The Service
Your use of the GSM mobile telecommunication services operated by Telekomunikasi Indonesia International (M) Sdn. Bhd. (1052400-A) or Telin Malaysia, known as KartuAs 2in1 (the “Service”), are subjected to the following Terms and Conditions:
Your Responsibility, Confirmation and Agreement:
You confirm that you are at least 12 years of age. The information you provided for registration are valid and accurate. Please note that Malaysians must use NRIC and foreign nationals must use passport only, for registration purposes.
By registering and activating your KartuAs 2in1 Service, you agree to Update us of your registration information should there be any changes.
Allow Telin Malaysia to verify the information provided for the registration and activation of your KartuAs 2in1 service with third parties where necessary.
Bear responsibilities for all charges incurred to the mobile number you purchased.
Fully indemnify Telin Malaysia for any fraud, misrepresentation, unauthorized or unlawful usage of the Service through your mobile number which resulted in loss, damage, costs or expenses to Telin Malaysia.
Obtain the necessary compatible hardware, i.e. mobile GSM phone to access the Service.
View and listen to KartuAs 2in1 advertisements to enable Telin Malaysia to continue providing low rates and attractive packages.
Telin Malaysia accessing your account information, including usages to respond to service or technical issues and marketing activities.
3. Acceptable Use
You are solely responsible for all acts or omissions that occur when using the Service. In addition, you agree to abide by the Malaysian Communications and Multimedia Commission regulations governing the use of mobile services, available at www.skmm.gov.my including but not limited to, agreeing that the Service may only be used for lawful purposes. You agree that you will not use the Service in a manner which will result in any criminal or civil liability for Telin Malaysia. and/or its related corporations.
You are solely responsible for the content which you post or transmit through the Service and you acknowledge that Telin Malaysia. and/or its related corporations are only the conduit for posting, distribution and transmission of data. By way of example and not as a limitation, you agree not to use the Service as follows:
for any unlawful purposes or for any purpose which is against public interest, public order or national harmony; or
to publish defamatory, infringing, obscene or other unlawful material; or
in connection with the infringement of the copyright, patent, trademark, trade secret or other proprietary rights of any third party or rights of publicity or privacy; or
to post or transmit through the Service unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, privacy invading sexual/racially offensive or otherwise objectionable material of any kind or nature
“Service” means the KartuAs 2in1 mobile telecommunication services; which includes voice, SMS and other features and services made available by Telin Malaysia. as posted on www.kartuas.com.my from time to time. KartuAs 2in1 Services are offered on a “as is” and “as available” basis with no warranties of any kind. Telin Malaysia reserves the right to terminate your mobile service at any time without providing any reason or notification if you breach any of the terms and conditions or provided inaccurate/incomplete registration information.
Telin Malaysia reserves the right to add, change or terminate any of our promotions, services, rates and charges without prior notice. KartuAs 2in1 free and unlimited services are subjected to Fair Use Policy. Under this policy, you may use the Services within reasonable limits. If we judge that your use is excessive and unreasonable, we may inform you to moderate your usage. Telin Malaysia reserve the right to charge you at prevailing rates or suspend/terminate the services in accordance with this Agreement.
5. SIM Card
All SIM cards must be activated (place a call or send a message) within 14 days of registration and in Malaysia only. SIM cards which have not been activated within 14 days of registration will not be useable. Telin Malaysia is not liable for refunding or compensating such expired SIM cards.
Telin Malaysia reserves the right to impose a charge for SIM card replacement. Your SIM card is not transferable without a written consent from Telin Malaysia. You will be liable for all terms and conditions in this Agreement until Telin Malaysia confirmed your transfer with a written notice.
6. KartuAs 2in1 Top Up and Validity
The validity period for each top up denomination is printed on the voucher. Telin Malaysia reserves the right to change or modify the validity period without prior notification. You will be notified via text message of the top up amount, total available credit and new validity period upon each successful top up. Telin Malaysia is not responsible for, nor do we refund lost, stolen, misused, or damaged top up vouchers or PINs. All top up purchases are final and non-refundable, regardless of who actually uses or possesses the vouchers or PINs, with or without your consent. In addition, Telin Malaysia is not liable for any loss or damage due to top up errors caused by the user of the coupon. Top up coupons and e-voucher PINs which have passed the expiry dates will not be usable. Telin Malaysia is not liable for refunding or compensating expired top up coupons or e-voucher PINs.
Once Top Up validity expires, you will still be able to receive incoming calls and SMS only for a grace period of 30 days. After the grace period ends, you will enter the caring period and after that service will be terminated. Unused credit will be forfeited and the mobile number cannot be reactivated.
7. Third Party Services or Products
Telin Malaysia is not responsible or liable for any third party services or products which you access, use or acquire through KartuAs 2in1 mobile services.
In addition to Terms and Conditions contained herein, information published from time to time on KartuAs 2in1’s website, relevant to your continued use of the Service, shall be construed as and shall immediately be read as being part of these Terms and Conditions. Telin Malaysia is not liable for any loss, damage, cost, personal injury or expenses suffered by you or any third party while utilizing our service as a result of the following:
Matters beyond our control, such as but not limited to, act of God, mandate from regulatory authority, war, national emergency, strike, accident, fire, lightning, equipment and electrical failure and/or malfunction.
Any act, omission, error, default or negligence by Telin Malaysia or our business partners.
Unauthorized access or usage of KartuAs 2in1 Services by third party.
These Terms and Conditions will be governed by the laws of Malaysia.
The Terms and Conditions herein are subject to change without prior notice and at Telin Malaysia’s discretion